Insurance Cards: Have your updated insurance card readily available. Make sure all insurance is updated 48 hours prior to your appointment to avoid any cancellations.
Phone Number: Make sure to give our office your current phone number to ensure all appointment calls and reminders are sent to the correct person.
Confirm: The location, provider name and appointment time with your patient navigator.
Medical Records: Have all previous pertinent medical records sent to our office by mail or fax: 214-750-9983 prior to you’re appointment. Please mail all CDs of images pertaining to the reason for your visit.
Take control of your health by being an active participant in your healthcare alongside your physicians.
Our providers rely on your previous medical history and testing, as well as your current symptoms to get a clear picture of your health. Providing our office with the proper documentation and medical images will help save time and additional testing.
Collecting Images: If you need to obtain your medical images, call the hospital or imaging facility and ask for the radiology medical records. They will need to know your name, your date of birth, the date that the images were taken. They may also ask for your medical record number. Ask for your images to be pulled and placed on a CD so that you can pick them up, and ask to have a copy of the report included. You may be asked to sign a release form when you pick up your images.
While it may seem bothersome to collect all of this information, it will help our physicians see a clearer representation of your health without causing more unnecessary testing or costs.
You do not need to get this information if you were seen at Texas Health Presbyterian of Dallas hospital, as we have access to their imaging for our patients.
While our office appreciates medical records brought to us ahead of time, you may bring the images to our office at the time of your visit if time does not allow prior to appointment. If you would like to mail the images to our office, we suggest getting 2 copies from your previous provider, in case of accidental misplacement by the post office.
Mail: 8390 LBJ Freeway Suite 1000, Dallas, TX 75243
Fax Reports: 214-750-9983
It is often difficult to hear, understand, and remember everything the doctor tells you, especially when you are nervous, anxious, or not feeling well. Please bring a caregiver, friend, spouse or other relative with you to your appointment to ensure all information is received well.
Some other great ideas to make sure you leave with confidence after your appointment: